Are you a member of Drawing Tutorials Online.com and or Painting Tutorials Online.com? Need your questions answered quickly? Our support team is here to help you.
You can submit a request or send us an email at support@drawing-tutorials-online.com. Stay updated with announcements, get answers from the community and share your feature suggestions with us.
Matthew Archambault Feb 11 • Community Help
Did you sign up to Drawing Tutorials Online via PayPal? If you did remember to unsubscribe via Paypal? What do we mean? When you decide to cancel your subscription to Drawing Tutorials Online or Painting Tutorials Online you must log into your paypal dashboard and cancel your subscription. If you do not your paypal account will continue to charged. If you need help with this please let us know. We will be happy to help you.
Matthew Archambault June 16, 2011 • 2 • Community Help
Okay you've missed the link to a private sign up page. Check your email once again, the link is most likely in your junk mail folder. You can Submit A Request and we will send you to the private sign up page where you can create a username and password to our site. You can also send us an email at support@drawing-tutorials-online.com. Tell our support team which site you have signed up to. Also send us the email you have associated with your paypal account.
Matthew Archambault June 16, 2011 • Community Help
It's simple, just click on Submit A Request and we will take care of everything for you. You can also send us an email at support@drawing-tutorials-online.com. We just need the email address that you signed up with to find you in our system. Also include what specific website you are subscribed to. If you signed up via paypal we will need the email address you have associated with paypal as well. Thanks for giving our site a try. You can also leave us a ticket by calling 631-925-2443.
Matthew Archambault June 21, 2011 • Tips & Tricks
We encourage you to Sign Up so you can Check Your Existing Requests with our Support Team. It takes less than a minute or two. You can also call us at 631-925-2443, that will also create a ticket.
Matthew Archambault June 17, 2011 • Community Help
We mail out sign up DVD's for Drawing Tutorials Online members once a week. Depending on where you will it can take up to three weeks to receive your DVD. If you live in Europe it can most definitely take up to three weeks to receive your DVD. Please be patient.
Some members do not give us their complete address when signing up. Log into your account and double check that your address is correct. You can do that under Resources - Your Account.